HELP FILE

Resend Welcome Email

    Account admins can resend the Welcome email to users who haven't yet signed in and created their account to encourage them to do so.

    Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use the classic GoTo Admin Center at https://admin.logmeininc.com to administrate their account. If you're an admin who uses https://admin.goto.com, please visit our GoTo Admin support site for help.
    1. Sign in to the classic GoTo Admin Center classic GoTo Admin Center at https://admin.logmeininc.com.
    2. Select Manage Users in the left navigation menu.
    3. For any user you want to re-invite, select Resend under the Status column. To see the date the invitation was last sent, hover over the "Invite sent" text.
    4. Select the email template you want to send, then select Resend Email.

      Alternatively, you can also resend invitation emails from the User Details page.