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Resend a Welcome Email in the GoTo Admin Center (classic)

If your invited users have not yet signed in and created their account, admins can resend the welcome email invitation.

Important: We appreciate your patience as we enhance your admin experience! We are in the process of migrating all accounts to the new GoTo Admin. The article below is meant for admins who use the GoTo Admin Center (classic) at https://admin.logmeininc.com to administer their account. If you're an admin who uses GoTo Admin at https://admin.goto.com, please visit Resend user invitation in GoTo Admin.
  1. Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
  2. Select Manage Users in the navigation menu.
  3. For any user you want to re-invite, select Invite again or Resend. To view the date the invitation was last sent, hover over the status text.
  4. Select the email template you want to send, then select Resend Email.
Related Articles:
  • Manually Add Users to Your Account in the GoTo Admin Center (classic)
  • Can I transfer a license from one user account to another in the GoTo Admin Center (classic)?
  • Why isn't my user receiving a Welcome email?
  • As an admin, what can I do if a user doesn't take action on the invitation?
Article last updated: 28 July, 2023
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