HELP FILE

I forgot my account password, how do I reset it?

    Remembering all of your passwords is hard. Luckily, resetting your account password is easy!

    Note: Are you trying to host a meeting that is password protected? Please see How do I add a password to my meeting? for more information.
    About this task: If you can't remember your password, you can reset it using your email address.
    1. Go to the Forgot password? page at https://authentication.logmeininc.com/pwdrecovery/.
    2. Enter your login email address and select Reset Password.
    3. Soon you’ll receive a Forgot Your Password email. Select the link inside to create a new password.
      1. If desired, check the box for the Sign out of all sessions option to ensure your account is not being accessed from any other device.

      Result: You have successfully reset your password.

    What to do next: If you didn't get the password reset email, please see Why didn't I get my "Reset Password" email? for more information. Additionally, you can learn more about managing trusted devices.