How do I enable store and forward on a fax machine line?
Increase the delivery success rates of faxes you send and receive using a physical fax machine with an ATA. This feature temporarily stores faxes in transit, allowing our platform to handle reattempts and act on any errors.
Before you begin:
You must be assigned the Admin or Super admin role to perform this task.
- Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
- Select Lines in the left navigation menu and then choose your fax line.
- From , enable fax storage for incoming and/or outgoing faxes.
- Enter an email address for failed transmission notifications.
- Select Save.