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How do I enable store and forward on a fax machine line?

Increase the delivery success rates of faxes you send and receive using a physical fax machine with an ATA. This feature temporarily stores faxes in transit, allowing our platform to handle reattempts and act on any errors.
Before you begin: You must be assigned the Admin or Super admin role to perform this task.
  1. Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
  2. Select Lines in the left navigation menu and then choose your fax line.
  3. From Fax > Using an Analog Telephone Adapter, enable fax storage for incoming and/or outgoing faxes.
  4. Enter an email address for failed transmission notifications.
  5. Select Save.