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How do I enable store and forward on a fax machine line?

Increase the delivery success rates of faxes you send and receive using a physical fax machine with an ATA. This feature temporarily stores faxes in transit, allowing our platform to handle reattempts and act on any errors.
Before you begin: You must be assigned the Admin or Super admin role to perform this task.
  1. Sign in to PBX Administration (classic) at
  2. Select Lines in the left navigation menu and then choose your fax line.
  3. From Fax > Using an Analog Telephone Adapter, enable fax storage for incoming and/or outgoing faxes.
  4. Enter an email address for failed transmission notifications.
  5. Select Save.