How do I enable store and forward on a fax machine line?
Increase the delivery success rates of faxes you send and receive using a physical fax machine with an ATA. This feature temporarily stores faxes in transit, allowing our platform to handle reattempts and act on any errors.
Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use https://my.jive.com/pbx to administrate their account. If you're an admin who uses https://admin.goto.com, please visit our GoTo Admin support site for help.
- Log in at https://my.jive.com/pbx.
- Click Lines in the left sidebar and then click your fax line.
- From , enable fax storage for incoming and/or outgoing faxes.
- Enter an email address for failed transmission notifications.
- Click Save.