How do I assign a user to a direct extension?
Assign a user to a direct extension, also known as a line. The direct extension can be assigned as a primary or secondary extension.
Users can only be assigned to only one primary extension but can be assigned to an unlimited number of secondary extensions. If you assign a user to a primary extension when the user is already assigned to a different primary extension, the user will be reassigned.
- Sign in to GoTo Admin.
- From , select the direct extension where you want to assign a user.
- From the Overview tab, and then the Assign to card, select +Assign to user.
- Enter the name of the user or choose a user from the drop-down list.
- Choose if the extension should be a primary or secondary extension for the user.
Tip: To learn more about the difference between primary and secondary extensions, refer to What is the difference between primary and secondary extensions?
- Select Assign.