HELP FILE

Which method will I use to join my session?

    GoTo Training lets you join sessions from anywhere, no matter what kind of device you're using. You can join using the desktop app, a browser, or your phone or tablet.

    Attention: We have a new GoTo app! This article covers the classic GoTo Training experience. View What are the different ways I can join a training? for the new GoTo.
    If you join using a computer, then the way that you will be launched into session will vary depending on your operating system and web browser. Use the chart below to see which method you will use. Learn more about system requirements.
    Operating System Google Chrome Microsoft Edge Mozilla Firefox Other browsers
    Compatible with the desktop app:
    • Windows 7 or later
    • Mac OS X 10.9 (Mavericks) or later
    Instant Join app

    Computer or phone audio

    Instant Join app

    Computer or phone audio

    Desktop app*

    Computer or phone audio

    Desktop app*Computer or phone audio
    Not compatible with the desktop app:
    • Windows Vista or earlier
    • Mac OS X 10.8 or earlier
    • Linux/Ubuntu
    • Google Chrome OS

    Instant Join app*

    Computer or phone audio

    Instant Join app*

    Computer or phone audio

    Linux only:

    Instant Join app

    Phone audio

    Not available

    * These attendees will join with the desktop app instead of the Instant Join app if the organizer has disabled Instant Join in their account settings.