LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Deliver better online trainings, from anywhere. Discover GoTo Training.

We are currently experiencing an unplanned outage for this product. View Service Status
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Trainings
  • Service Status
  • Try the improved My Cases portal

    Easily manage your ticket, track its status, contact us from an existing case, and more.

    Sign in to try
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Trainings
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • My Cases
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
  • Get Started
  • Installation
  • Install GoTo
product logo
Back button image Back
Back button image
product logo
Uninstall GoTo Training

Uninstall GoTo Training

When you start or join a session, the installation package that is downloaded onto your computer includes the GoTo Training desktop application, the GoTo Training plugins, and the Web Deployment browser plugins. We don't recommend uninstalling any of the components of the installation package if you frequently start or join sessions, because they enable you to get into session faster. However, if you need to uninstall GoTo Training, there are a few options for doing so.

Uninstall manually from Windows (Recommended)

  1. Uninstall the desktop app. This will vary depending on the computer's operating system, see your operating system's user manual for more information.
  2. Uninstall the GoTo Opener app. Follow the same process you did in the step above.
    Note: Windows 7 example: Go to Windows start menu > Control Panel > Programs and Features. Right-click GoTo Training and select Uninstall > Yes.

Uninstall manually from Mac (Recommended)

  1. From Finder > Applications, right-click GoToMeeting and then select Move to Trash (or drag to the Trash icon).
  2. Right-click on the Trash icon in the menu bar and select Empty Trash or open the Trash and click Empty.
    Note: If the app re-installs itself automatically, you have to disable automatic updates. To disable automatic updates, you can open the GoTo Meeting app and select GoToMeeting > Preferences > Updates. Uncheck Automatically install updates (recommended).

Uninstall via MSI on Windows (Advanced)

MSI Installation Steps

Domain administrators and IT admins have the ability to automatically uninstall GoToTraining from multiple users’ computers by configuring the Group Policy Object they used to install.
Warning: his method is not recommended if installing to users or groups (as opposed to all computers on the network) because some remnants may remain after un-installation (e.g., registry keys, shortcuts on the users’ desktops and Start menu items). This may cause major side effects and impact future installations of GoToTraining. The best way to uninstall GoToMeeting is to do it manually on each computer.
  1. Before uninstalling user assigned GoToMeeting with a Group Policy, check that the "Start Manually" option is enabled from the GoToMeeting user preferences – and not "Start automatically after I log in to Windows" (which may result in an incomplete uninstallation).
  2. Go to GPO Properties.
  3. Click the Deployment tab and check the "Uninstall this application when it falls out of the scope of management" box.

Uninstall the GoTo Opener application from Windows

The process for uninstalling the desktop application from a computer varies depending on the computer's operating system. See your operating system's user manual for more information.

Need help?

Contact icon Contact support
Manage Cases icon Manage cases
Community icon Ask the Community
Training icon Attend trainings
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC