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Test Your Network Settings (Windows)

    Use the preferences window to test your GoTo Training connection before or during a session to find out for sure.

    If you're on a Windows computer, you can test your network by testing your desktop app connection or running the Connection Wizard.
    1. From your Preferences, select Connection.
    2. From Test your GoTo Meeting connection, select Test Connection.
      Note: You may need to enter your Windows username and password or domain if you have a proxy that prevents you from connecting to GoTo Training. If you don't have a proxy, please check to see that you have the minimum system requirements.

      Result: From Test Results, you'll either see Passed or Fail. See Join Help and FAQs for troubleshooting as needed.

    3. Select OK when finished.