product icon

Use the GoToConnect attribute on the Active Directory Connector v2 (optional)

    For accounts that use GoToConnect, admins can utilize the "GoToConnect PBX extension" SCIM attribute field to allow the ADC v2 to associate custom 4-digit extension numbers from AD user accounts with their GoToConnect user accounts based on the Active Directory attribute entered in the "GoToConnect PBX extension" field.

    Configure the GoToConnect attribute

    1. As an admin of Active Directory, enter a custom 4-digit extension number in one of the fields (listed in Column A in the table below) in the Telephones tab of your Active Directory user accounts (e.g., Home). 
    2. On the Active Directory Connector v2, click Edit mapping and enter the Active Directory attribute name (listed in Column B in the table below) in the "GoToConnect PBX extension" field (e.g., HomePhone). Please note that AD attribute fields (Column B in the table below) are not case-sensitive.
    3. Run the Active Directory Connector v2 service (learn how here).

    Available attributes


    Field Name Displayed in Active Directory (Column A) AD Attribute to Enter in "GoToConnect PBX Extension" Field on ADC v2 (Column B) Input accepted (Column C)
    Home homePhone 4-digit extension
    Home (Other) otherHomePhone
    Pager pager
    Pager (Other) otherPager
    Mobile mobile
    Mobile (Other) otherMobile
    Fax facsimileTelephoneNumber
    Fax (Other) otherFacsimile
    Telephone Number telephoneNumber
    IP Phone ipPhone
    IP Phone (Other) otherIpPhone
    Notes info
    Article last updated: 7 March, 2023