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  • Manage attendees
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Manage attendees

Organizers can manage attendees (mute/unmute them, make them an organizer or presenter, and more) from the Attendee pane.

GoTo

  1. While on an active session, open the People pane.
  2. Select the desired attendee name and then select what you want to do:
    • Mute — Select Mute or Ask to unmute (if the attendee muted themselves).
    • Make organizer/presenter — Select Make organizer or Make presenter as desired.
    • Dismiss from session — Select Excuse (or Remove from meeting if on the mobile app).
    • Give remote control access — If sharing your screen, select the mouse icon or select Control from your main toolbar and then select the desired attendee's name. See How do I use Remote Control? for more help.
  3. If you see "Caller X" listed, it is a participant that dialed in to the audio conference from a phone and did not enter an Audio PIN for GoTo to identify them by. They are known as an "unidentified caller" and can be managed in any of the following ways by first hovering over the entry and then completing the following steps:
    Action Steps
    Rename caller Select Edit name > Ok.
    Mute or unmute Select Keep muted or Allow to unmute.
    Dismiss Select Excuse.
Related Articles:
  • Dismiss an attendee
  • How do I change presenters?
  • How do I make an attendee the organizer or presenter?

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