How do I charge my attendees for trainings?

Organizers can charge for trainings and provide registrants with the option to use PayPal, a credit card, or an alternative payment method.

Here are some of the advantages of this payment integration:
  • Set a price for trainings
  • Accept payments in different currencies
  • Allow attendees to pay with a major credit card or PayPal account
  • Allow registrants to bypass online payments for alternate forms of payment outside of GoToTraining (i.e., check or invoice payments)
  • Give partial and full refunds when canceling registrations through GoToTraining
Note: Your PayPal account must be confirmed and verified in order to properly link the account to your GoToTraining account.

Transaction fees

A PayPal transaction fee and a LogMeIn convenience fee apply to all trainings that require payment. These fees are automatically deducted from the price paid by each registrant. Currently we support the following currencies: U.S. dollars, Canadian dollars, Australian dollars, New Zealand dollars, British Pounds, and Euros.

The standard PayPal transaction fee is 2.9% + $0.30 USD per transaction (see PayPal Fees for their fee structure). If you have a different rate for PayPal, your negotiated rate will be the one charged.

The standard GoToTraining fee is 1.9% with a maximum charge per registrant is as follows:

Currency Fee cap per registrant
U.S. Dollars $9.95
Canadian Dollars $ 9.95
Australian Dollars $12.95
New Zealand Dollars $14.95
British Pounds £5.95
Euros €7.95