What do I find under Device Details?
Once a device is added to your account and is online you can manage it on the Devices page
- In the Console, go to the Devices page.
Note: If you have multiple accounts select your organization in the top-left corner next to the GoTo Resolve logo.
- Hover your mouse over a device from your pool and select ... on the right:
Tip: Use the finder in the top-left corner to search for a device by name, group or label.
- Select View details from the list on the right:
- You can expand or collapse the following data about your device by clicking the
button in the middle of the screen:
- Device health tile
- General tile
- Status tile
- OS tile
- Hardware tile
- Networks tile
- The main dashboard provides you the following real-time data about your device:
- CPU
- Memory
- Processes
- Sort processes: Click the header of the respective column to sort the processes in ascending or descending order by Process name, % CPU and Memory.
- End processes: Select the process or processes you want to end from the list, check its box on the left and select the End processes button.
- Events
Note: Click the header of the respective column to sort the events in ascending or descending order by Level, Date and Time, Source or PID.
- Networks
- Logical drives
- Power Status Information
- From the top of the page you can access the following actions:
- Open registry editor: You can access end edit the registry settings of your online devices
- Launch terminal: You can open a fully functional command prompt on the remote device without needing to start a remote session.
- Open file manager: You can run various file operations between your computer and the managed device.
- Start remote control: If you are accessing a verified device, you can launch a remote control session on the device.
Article last updated: 24 May, 2024