Setting up Ticketing in Teams - Add Helpdesk Services
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Helpdesk services are communication channels between end-users and agents. Admins can set up helpdesk services to provide support related to a particular area: whether it is IT, finance, or something specific to your business, you can define those areas in GoTo Admin. Watch this video on adding helpdesk services:
Parent article:
Setting up Ticketing in Microsoft Teams
Next article:
Setting up Ticketing in Teams - Create Your Teams
Article last updated: 20 January, 2023