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Open the Task Manager on an End-user's Device (Windows only)

    Use the CTRL+ALT+DEL button during a remote control session to log in to the end-user's computer with different credentials or to access the Task Manager.

    You must be in admin mode to use the CTRL+ALT+DEL button.

    1. During an active Remote Control session, on the session toolbar of the Console, click ADMIN MODE.
      Tip: If the ADMIN MODE button is disabled, you are already in admin mode.
    2. On the session toolbar click CTRL+ALT+DEL.
    Results: The Task Manager window opens on the end-user's device.
    Article last updated: 21 November, 2022