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Managing Support Sessions from the Console

    Everything you need to know about features and tools available to you during attended sessions supporting desktop computers.

    Related Articles
    • Working with Support Sessions when the End-user is not present
    • Working with Multiple Sessions
    • Working with System Information (Diagnostic Reports)
    • Rebooting an End-user's Device
    • Working with Session Recordings
    • Sending Files
    • Getting Files
    • Opening the Remote Terminal
    • Switching Between Monitors
    • Restarting the GoTo Resolve application as a System Service
    • Taking Notes During a Session
    • Managing stream settings
    • Copying and Pasting between Devices (Clipboard Synchronization)
    • Zooming in/out on the End-user's Screen
    • Sharing Your Screen with the End-user (Reverse Screen Share)
    • How to Blank the Remote Screen during Remote Control Support Sessions?
    Article last updated: 21 July, 2022
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