product icon

How to Blank the Remote Screen during Remote Control Support Sessions?

Protect your data by blanking the remote display during a remote control support session. Screen blanking is only available when you start the support session from the Devices screen.

Remember: This feature is not available with a Free subscription. Check out which subscription you need to get the most of GoTo Resolve.
During an active remote control support session, click BLANK REMOTE SCREEN on the toolbar.

Result: You can turn this feature on or off at any time.


Screen blanking hides screen activity on the remote device, so anyone at the remote device sees a blank screen on the physical monitor while the remote session is active.

Article last updated: 4 October, 2022