How to Blank the Remote Screen during Remote Control Support Sessions?
Protect your data by blanking the remote display during a remote control support session. Screen blanking is only available when you start the support session from the Devices screen.
Remember: This feature is not available with a trial subscription. Check out which subscription you need to get the most of GoTo Resolve.
During an active remote control support session, click BLANK REMOTE SCREEN on the toolbar.
![](https://assets.cdngetgo.com/b1/3c/6c0177fc4f759b3d4f54f5d475b9/screen-blanking.png)
Result: You can turn this feature on or off at any time.
Results:
Screen blanking hides screen activity on the remote device, so anyone at the remote device sees a blank screen on the physical monitor while the remote session is active.
Article last updated: 4 October, 2022
Due to the nature of the feature, this article is rarely updated, but you are viewing the latest version of our documentation.