How do I manage my billing address?
View and edit your physical and/or email billing address online. Updating your addresses can be performed in the Billing Self Service Portal or from GoTo Admin.
Before you begin: You must be a billing admin to access the billing portal.
- Currently, we do not allow for any tax exemption.
- Trial subscriptions will only have access through the Billing Self Service Portal.
- If you are not already, sign in to your admin portal.
- Select Billing, and then choose the Addresses tab.
- To edit your billing address, select Edit.
- Modify the address as needed and save your changes.
Note: If an error is displayed, it is because the address is invalid.
Billing Self Service Portal
- Sign in at https://selfserviceportal.purchase.logmein.com/.
Tip: You can also access your billing portal by selecting on the top navigation bar, and then choose Billing.
- From Edit Account Information, make any needed changes and then select Save.
- Multiple email addresses can be added if separated by commas.
- The system will automatically validate a physical address entered and suggest a standardized version.
Article last updated: 22 February, 2023