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How do I manage my billing address?

    View and edit your physical and/or email billing address online. Updating your addresses can be performed in the Billing Self Service Portal or from GoTo Admin.
    Before you begin: You must be a billing admin to access the billing portal.

    GoTo Admin

    1. If you are not already, sign in to your admin portal.
    2. Select Billing, and then choose the Addresses tab.
    3. To edit your billing address, select Edit Icon Edit.
    4. Modify the address as needed and save your changes.
      Note: If an error is displayed, it is because the address is invalid.

    Billing Self Service Portal

    1. Sign in at
      Tip: You can also access your billing portal by selecting App Switcher Icon on the top navigation bar, and then choose Billing.
    2. From Edit Account Information, make any needed changes and then select Save.
      • Multiple email addresses can be added if separated by commas.
      • The system will automatically validate a physical address entered and suggest a standardized version.
    Article last updated: 22 February, 2023