How do I enable browser notifications?
End-users and agents can enable browser notifications to get a message when the end user creates a new request or when an agent starts a support session.
Remember: Desktop Console and the mobile app do not support notifications yet.
Depending on your browser, you may have a slightly different experience when allowing notifications.
How to enable blocked notifications in Chrome?
If you have blocked notifications and you want to enable those later on, here's what to do:
How to enable blocked notifications in FireFox?
Article last updated: 2 August, 2023