Business policy deployment order with item dependencies
With GoTo Resolve MDM Business policies, administrators can automate the deployment of applications, configuration profiles, files, and certificates. Sometimes, the deployment order of business policy items is important, and administrators should consider using the item dependencies in GoTo Resolve MDM. This article explains when to use dependencies and how to add them between business policy items in GoTo Resolve MDM.
When to use dependencies
In most cases, it is not necessary to separately define the deployment order of business policy items. However, in some cases, it matters in which order the business policy deploys related applications, configuration profiles, files, and certificates. For example, when an administrator wants to set Android or iOS devices in Kiosk mode, the Kiosk application must be installed before configuring the actual Kiosk mode on the device. Another example could be VPN
configuration on managed Android devices; the VPN application should exist on a device before the configuration.
How to define the deployment order in a business policy
When you have created a business policy, it consists of one or several items such as applications, configuration profiles, files, and certificates. With dependencies, you can define the order in which the business policy deploys its items to devices. At the time of deployment, the system checks if an item is dependent on another one and installs items in the specified order to the device. If you want to define dependencies between items:
- Go to the business policy ( ) and open the Items tab of the page.
- Before you start editing a business policy, check that the status of it is Disabled. Enable the business policy when you have finished editing it.
- Select the item whose deployment is dependent on another one, and choose Edit item dependency from the Actions dropdown. For example, with Kiosk mode, choose the configuration profile item to add its dependency on the Kiosk application.
The layout of the screen may look different in the product. - Choose the item that must be deployed on a device before the selected one. In the case of the Kiosk mode, choose the application as a required deployment for the Kiosk mode configuration profile. Please note that you can choose only one dependency per item.
The layout of the screen may look different in the product.
Removing dependencies
If you want to remove a dependency:
- Select the item(s) which dependency you want to remove and choose to Remove dependencies from the Actions dropdown. Please note that you can remove multiple dependencies at once.
The layout of the screen may look different in the product. - Confirm the removal.
Viewing dependencies of business policy items
You can find all the items included in a business policy from the Items tab on the Business policy page. If the deployment of an item is dependent on some other, you can see it from the Dependency column.
The layout of the screen may look different in the product.
In case you would like to see how the business policy is deploying its items to devices:
- Go to the Action log ().
- Filter the list by typing "Business policy" into the Sender field.
- From the timestamps you can see how the dependencies affect the deployment order.
The layout of the screen may look different in the product.