HELP FILE

How do I record a conference?

Organizers can record any conference up to 4 hours before it disconnects using Web Controls or Phone Commands.

OpenVoice generates a single recording file (.mp3) even if the organizer stops and restarts the recording multiple times during a conference. All recordings can be stored in your organizer account for up to 12 months. These files can be downloaded and stored on your computer or network storage for no additional cost.

If you have chosen to receive a Call Recording system notification, you will get an email when your recording is available to listen to. You can add notes to the recording to help describe the content (keep in mind that recording names must be less than 100 characters). To view the note, you can hover over the Note icon .

  1. Log in to your OpenVoice account.
  2. In the left menu, click Web Controls.
  3. To begin recording, click the Record icon.
  4. To stop recording, click the Stop Recording icon .