What's the difference between using toll vs. toll-free numbers?
Admins can provide toll, toll-free, or VoIP audio options in a GoTo Meeting, GoTo Webinar, or GoTo Training session.
- Toll numbers – A list of local toll numbers can be provided for attendees to call in during the session. However,the attendees are responsible for paying any charges they may incur through their telephone service provider, such as a rate-per-minute or higher rate for calling a long-distance number.
- Toll-free numbers – A list of toll-free numbers (typically starting with 1-800 or 0800) can be provided for attendees to call in during the session. However, the account holder (organizer) that is hosting the session is responsible for all charges of the attendees dialing in, therefore attendees dial in for free.
- VoIP – You can allow attendees to connect to the session using their computer or mobile device's microphone and speakers. If using a mobile device, the attendee is responsible for paying any charges they may incur through their telephone service provider for using data to connect to the session.