Opener has stopped
Learn how to move the Opener file and join a session successfully.
Sorry, looks like your Opener has stopped! Due to either lack of disk space or inadequate permissions, we cannot create a folder for the Opener on your computer. You will need to move the Opener file before you can join a session again. Please note that this process may need to be repeated with future product releases.
- Open Windows Explorer and then open your default downloads folder. Unless it's been customized, this folder is typically titled Downloads.
- Create a new folder inside the download folder for the opener file.
- Locate and copy the Opener.exe file (for example, GoToMeeting Opener.exe or GoToAssist Opener.exe) from your Downloads folder into the new folder created in step 2.
- Double-click the .exe file in the new folder to join your session.