GoToMeeting App for iOS FAQs

    Review the top GoToMeeting iOS questions.

    Are there any additional fees for using the GoToMeeting app?

    No. The app is free if you are on a paid subscription plan, and there's no charge for attending GoToMeeting, GoToWebinar or GoToTraining sessions. But you may be responsible for any long-distance charges associated with dialing in to sessions by phone or any data charges that may be incurred.

    How can I change the view or zoom into the presenter's screen?

    You can view the presenter's screen in both portrait and landscape mode. You can also double-tap anywhere on the GoToMeeting Viewer to change the display to Fill Screen mode. Double-tap a second time to zoom in to 100% mode. Double-tap a third time to return to the default view – Entire Screen mode. You can also pinch or expand with 2 fingers, and pan to different parts of the presenter's screen by dragging 1 finger across the GoToMeeting Viewer.

    Can I mute/unmute iOS attendees?

    Yes, if the attendee is connected to VoIP, you can mute/unmute them to allow them to speak. If the attendee dials in by phone, you can mute/unmute them only if the they have entered the Audio PIN, which they can access in-session from Settings.

    What audio options does the GoToMeeting app support?

    • iPad or iPhone built-in mic and speakers (VoIP)
    • iPad or iPhone built-in mic along with external headphones connected via the 3.5-mm stereo headphone jack
    • Headset connected via the 3.5-mm stereo headphone jack
    • Bluetooth Hands Free devices

    For optimal audio quality, we recommend using a headset.