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Configure Your Exchange Service Account for GoTo Room Calendar Integration

Admins can set up an Exchange Server service account using the Exchange Management Shell or the Exchange Admin Center. The service account must be created before connecting a calendar in the GoTo Admin Center (classic).

Configure a service account with the ApplicationImpersonation role (admins only)

  1. From the Exchange Admin Center, select the Plus icon to create a new user mailbox (e.g., GoToCalendar).
  2. Enter the following information and select Save.
    • New user
    • Display name
    • Mailbox name
    • User logon name and domain
    • Password

  3. Open Exchange Management Shell and enter and run the following command to create a management scope and limit access to room resources.
    New-ManagementScope -Name "GoToRoomResourceMailboxes" -RecipientRestrictionFilter {RecipientTypeDetails -eq "RoomMailbox"}
  4. Enter and run the following command to assign the ApplicationImpersonation role with the policy created in the previous step.
    New-ManagementRoleAssignment –Name "ResourceImpersonation" –Role ApplicationImpersonation –User "GoToCalendar" –CustomRecipientWriteScope "GoToRoomResourceMailboxes"
  5. Once run, you can continue to create a room list.

Create a room list and add room resources (admins only)

Admins must add the rooms resource they want integrated to a rooms list.
Warning: You cannot create room lists from the Exchange Admin Center. This must be done using the Exchange Management Shell.
  1. Open Exchange Management Shell and enter and run the following command to create a room list.
    New-DistributionGroup -Name "GoToRoomList" -RoomList
  2. To add your room resources to this list, enter the following command. Run this command for each room resource in your Exchange account.
    Add-DistributionGroupMember –Identity "GoToRoomList" -Member "NewMeetingRoom"
  3. You're ready to add your calendar in the GoTo Admin Center (classic)!
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