HELP FILE

How do I join a conference bridge?

You can join a conference bridge from your Jive phone or a remote phone.

From Your Jive Phone

  1. Dial the conference bridge extension.
  2. Enter the conference bridge participant or host pin (if required).
  3. Record your name and then press # (if required).

From a Remote Phone

There are three ways for callers to access a conference bridge externally:
  • Blind transfer the caller to the conference bridge extension.
  • Route the caller to the conference bridge through a dial plan (auto-attendant node or conference room node).
  • Give the caller a direct phone number to the conference bridge.
Once connected, you may be prompted to enter a conference bridge pin and/or to record your name.

In-Call Conferencing Controls

There are several in-call conferencing controls. Controls vary based on whether participants access the conference bridge as a participant or host.

  1. Dial * to access conferencing controls.

    • 1: Mutes/Unmutes your microphone.
    • 2: Locks/Unlocks the conference. (hosts cannot be locked out after joining)
    • 3: Ejects the last user who joined the conference. (hosts cannot be ejected after joining)
    • 4: Decreases the conference volume.
    • 5: No action.
    • 6: Increases the conference volume.
    • 7: Decreases your microphone volume.
    • 8: Exits the in-call conferencing controls menu.
    • 9: Increases your microphone volume.