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Resolving LogMeIn Hamachi "Request Timed Out" for Windows firewall

You have to allow the LogMeIn Hamachi Network Adapter through the firewall to be able to ping clients using Hamachi.

You may notice that LogMeIn Hamachi times out when trying to ping another client, but works if you turn off Windows Firewall. In this case, allow the LogMeIn Hamachi Network Adapter through the firewall, as follows:

  1. In Windows, go to Control Panel > System and Security > Windows Firewall.
  2. In Windows Firewall, on the left side of the window, select Advanced Settings. The Windows Firewall with Advance Security window is displayed.
  3. At the top of the Advanced Settings window, go to Action > Properties.
  4. On the Domain Profile tab under State, look for Protected network connections and select Customize. The Protected Network Connections for the Domain Profile window is displayed.
  5. Under Network Connections, clear the checkbox for Hamachi. Leave all other options selected.
  6. Select OK to save your changes.
  7. Repeat steps 4-6 on both the Private Profile tab and Public Profile tab.

Now you should be able to ping clients using Hamachi.

What if 'ping' still does not work?

If the above solution does not work, try to allowlist your third-party application - that gives you the time out message - in your firewall settings. Consult your firewall's documentation for further instructions.

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