Cancel or change your LogMeIn Hamachi subscription
To avoid disruption to your service, you must purchase a my GoTo product subscription before the end of your trial. Self-service cancellation is not yet available.
Cancel or change a subscription, or delete your account
To cancel your
my GoTo product account or change the auto-renewal status of your account, please select
Contact support
in this article. Our Customer Care Team will be happy to help you. Online cancellation is not available for
my GoTo product at this time. To downgrade your subscription or delete your account, you would also need to contact support.
in this article. Our Customer Care Team will be happy to help you. Online cancellation is not available for
my GoTo product at this time. To downgrade your subscription or delete your account, you would also need to contact support.
Note: We are GDPR compliant – ask a Customer Care rep how you can enable data privacy by deleting your account.
Cancel a trial
To cancel your trial, simply wait for it to expire. No action is required unless you paid for a monthly or annual subscription during the trial period.
Remember: Unless you gave credit card information to GoTo during your trial or at some point purchased a subscription, there is no need to cancel or delete your account.
Remove the host application from your computer
If you no longer want to use remote connect to your computer, you can manually remove the host application. See Manually uninstall the LogMeIn host software.
Why don't you get a direct phone number?
Depending on your country or region, we offer different phone support numbers. To make sure that you get the right number and connect with an agent who speaks your language, we need you to select Contact support and choose your country first.