LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Discover what our all-in-one IT solution can do for your business. Get GoTo Resolve free.

We are currently experiencing an unplanned outage for this product. View Service Status
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Service Status
  • Try the improved My Cases portal

    Easily manage your ticket, track its status, contact us from an existing case, and more.

    Sign in to try
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • My Cases
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
  • Explore Features
  • Manage networks
product logo
Back button image Back
Back button image
product logo

How to Configure Home LAN Behavior for Gateway Network Members

Control how gateway network members should behave when they are physically located in the same network as the gateway (the "Home LAN").

  1. On the LogMeIn.com web site, go to the Networks > My Networks page.

    Result: Your Hamachi networks and clients are listed.

  2. On the My Networks page, click Edit next to the network you want to work with.

    Result: The Edit Network page is displayed.

  3. Select the Settings tab.
  4. Under Home LAN Behavior, select one of the following options:
    Option Description
    Disable members going online in the host network Authentication errors may occur if a client logs in to a gateway network from a Hamachi network and a physical network IP address. Choose this option to prevent members from going online to the gateway when they are physically located in the same network as the gateway. All network resources remain available through the physical network.
    Tip: Ensure that ICMP traffic on the gateway is not blocked by a firewall.
    Disable network stack components Choose this option to allow members to go online to the gateway when they are physically located in the same network as the gateway. When this option is selected, the stack components of the Hamachi network adapter are turned off. This resolves potential conflicts by preventing the operating system from attempting to authenticate through the Hamachi adapter toward the domain controller. Members go online in the gateway network. All local network resources remain available through both the physical and the Hamachi network. This option is useful if a user has limited access to the physical network resources but can have unlimited access to the same resources through the Hamachi network.
    Tip: Ensure that ICMP traffic on the gateway is not blocked by a firewall.
    Do not restrict members Choose this option to allow members to attempt to go online when they are physically located in the same network as the gateway. If you experience authentication problems, choose one of the above options.
  5. Click Save.
Related Articles:
  • How to Add a Hamachi Network
  • How to Configure a Hamachi Gateway on Windows to Recognize Multiple Subnets
  • How to Assign an IP Range for Gateway Members on Windows
  • About Gateway Networks

Need help?

Contact icon Contact support
Manage Cases icon Manage cases
Community icon Ask the Community
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC