LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

GoToAssist is now GoTo Resolve. Discover what our all-in-one IT solution can do for your business. Try free.

We are currently experiencing an unplanned outage for this product. View Service Status
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Service Status
  • Try the improved My Cases portal

    Easily manage your ticket, track its status, contact us from an existing case, and more.

    Sign in to try
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • My Cases
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
  • Account and Billing
  • IT Admin Management
  • Guides and Resources
  • Configure Automated Provisioning for GoTo Products Using Okta
product logo
Back button image Back
Back button image
product logo

Step #3: Configure Provisioning Settings for the LogMeIn Parent App

Configure the user provisioning settings to automate user account creation, deactivation, and/or updates that will be passed from Okta to the LogMeIn parent app.

    Configure provisioning settings for the LogMeIn parent app.

    1. In the Okta admin portal, go to Applications > Applications in the left navigation.
    2. Search for and select the LogMeIn parent app.
    3. Select the Provisioning tab.
    4. Select Configure API Integration.
    5. Enable the Enable API Integration setting.
    6. Select Authenticate.

      Result: You are redirected to the GoTo Admin Center (classic).

    7. Sign in with your GoTo account credentials.
    8. When prompted, select Authorize on the Okta Connector.

      Result: You are redirected back to the Okta admin portal, and a confirmation message displays that the integration authenticated successfully.

    9. On the Provisioning tab, select To App in the left navigation (under Settings).
    10. Enable any of the following desired settings:
      • Create Users
        Creates or links a user in GoTo when assigning the app to a user in Okta.
        Update User Attributes
        Okta updates a user's attributes in GoTo when the app is assigned. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in GoTo.
        Deactivate Users
        Deactivates a user's GoTo account when it is unassigned in Okta or their Okta account is deactivated. Accounts can be reactivated if the app is reassigned to a user in Okta.
    11. Select Save.

Results: You have configured the provisioning settings for the LogMeIn parent app.

Parent article: Configure Automated Provisioning for GoTo Products Using Okta
Previous article: Step #2: Add and Configure the LogMeIn Parent App in Okta
Next article: Step #4: Create Bookmark Apps for GoTo Products

Need help?

Contact icon Contact support
Manage Cases icon Manage cases
Community icon Ask the Community
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC