HELP FILE

How do I set up network callback?

    If your wi-fi drops a call, receive a callback using your cellular network to your phone number.

    About this task: Watch Video

    This feature is currently only available in the mobile app.

    1. From the mobile app, tap your profile picture in the top left.
    2. Select Phone and then select Call Options.
    3. From My mobile number, select Add number.
    4. Enter your phone number and then select Save.
    5. Enable Network callback from Call options and then verify the phone number for callback.
    What to do next: When your wi-fi drops a call, you will receive a call to your phone number to continue your call. The person on the other end of the call will hear a reconnecting tone until the call resumes.