How do I integrate with Unified Zoho?
Integrate your phone system with Unified Zoho. Each time you make or receive calls, Zoho automatically looks for any customers that match the caller ID and logs the call with options to edit customer accounts or add call notes. Zoho CRM is the only version of Zoho currently supported with the Unified Zoho integration.
- Log in to the Integrations Dashboard at https://my.jive.com/integrations/.
- Click Unified Zoho in the left sidebar.
- Click Link Account.
Result: You will then be redirected to Zoho to login and allow GoTo Connect to access your account.
- From Settings in the Integrations Dashboard, choose your line.