HELP FILE

Download Past Reports in the Classic GoTo Admin Center

    Admins can view and download reports that have been created in the last 30 days.

    Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin experience. The article below is meant for admins who use the GoTo Admin Center (classic) at https://admin.logmeininc.com to administer their account. If you're an admin who uses GoTo Admin at https://admin.goto.com, please visit our GoTo Admin support site for help.
    1. Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
    2. Select Reports in the left navigation.
    3. Select Download past reports.
    4. Use the drop-down menu to select your desired time frame, then select the Download icon next to it.
    5. Select from Excel or HTML as your desired file type, then select Accept.

      Note: If you encounter an "Unknown Server Error" message, please try generating the report again.

      Download past reports