HELP FILE

Download Past Reports in the Classic GoTo Admin Center

    Account admins can view and download reports that have been created in the last 30 days.

    Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use the classic GoTo Admin Center at https://admin.logmeininc.com to administrate their account. If you're an admin who uses https://admin.goto.com, please visit our GoTo Admin support site for help.
    1. Sign in to the classic GoTo Admin Center at https://admin.logmeininc.com.
    2. Select Reports in the left navigation.
    3. Click Download past reports.
    4. Use the drop-down menu to select your desired time frame, then click the Download icon next to it.
    5. Select from Excel or HTML as your desired file type, then click Accept.

      Note: If you encounter an "Unknown Server Error" message, please try generating the report again.

      Download past reports