How do I send a Certificate of Attendance?

Organizers can choose to provide attendees with a certificate of completion for the webinar . If enabled, a link to the digital certificate will be automatically included in the Follow-Up email.

Note: This is a certificate of attendance. Attendees will receive a certificate as long as they join the webinar (even if they don't stay the entire duration).

The features that are available on your account may vary depending on your subscription plan.

Include certificates (organizers)

The branding look and language of the certificate will depend on the customization of the webinar. If you don't add a logo or theme color, the certificate will default to gray and include the GoToWebinar's logo.
  1. Log in at
  2. Schedule a new webinar event or open an existing one.
  3. Open the Emails section. Under "Follow-Up Email", click the To attendees field. Note that absentees cannot receive certificates.
  4. Check the "Include certificate with follow-up email" box. You can preview a standard certificate by clicking Preview(customization will not be displayed).
  5. Click Save.