Enable the Instant Join App
If organizers would like their attendees to be able to join your sessions using the browser-based Instant Join app, then you must first enable it in your account's settings. If you disable the Instant Join app, then attendees will only be able to join from the desktop app or their mobile devices.
Note: The features that are available on your account may vary depending on your subscription plan
- Log in to your account at https://global.gototraining.com.
- Click Settings in the toolbar.
- On the Instant Join tab, check or uncheck the "Enable Instant join for attendees" box.
- Click Save when finished. Note: Any change to this setting will affect all sessions, including those that have already been scheduled or are currently in session.
Once enabled, all attendees who join using Google Chrome will automatically join using the Web App.