Device health
- In the Console, go to the Devices page.
Note: If you have multiple accounts, select your organization in the top-left corner next to the LogMeIn Resolve logo.
- Hover your mouse over a device from your pool and select ... on the right:
Tip: Use the finder in the top left corner to search for a device by name, group or label.
- In the Device health tile you can see the calculated health score of the device based on the following RMM categories:
Category | Icon | Message | Status |
---|---|---|---|
Alerts | ![]() |
No alerts triggered. | Device health is OK. |
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No alert policy triggered. | The indicator is intended solely for informational purposes. | |
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One or more alerts triggered. | The device needs attention. | |
Antivirus | ![]() |
Protected. | Device health is OK. |
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Scan in progress.../ Unknown. The indicator is for informative purposes only. | The indicator is intended solely for informational purposes. | |
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Virus definition outdated / Windows version too old. Not supported device / Multiple software installed. | The device needs attention. | |
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Threat found. | Serious error, needs immediate attention | |
OS updates | ![]() |
Up to date. | Device health is OK. |
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Unknown / One or more updates available. | The indicator is intended solely for informational purposes. | |
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Windows is not activated. Limited update capability. | The device needs attention. | |
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Vulnerable. Limited update capability. | Serious error, needs immediate attention | |
Application updates | ![]() |
Up to date. | Device health is OK. |
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One or more updates available. / Winget not accessible. Limited update capability. | The indicator is intended solely for informational purposes. |
Note: When you click the message, LogMeIn Resolve will navigate to the respective section in the left hand menu.
Article last updated: 12 December, 2024