Sharing Your Screen with the End-user (Reverse Screen Share)
Agents can share their screen with the end-user during a Remote View or Remote Control session, so they can provide visual guidance to the end-user without taking control of the end-user's device.
Reverse screen sharing is available when supporting Windows or Mac computers.
Remember: This feature is not available with a Free subscription. Check out which subscription you need to get the most of GoTo Resolve.
Tip: Can't see this feature? Check out our feature comparison.
Article last updated: 25 August, 2022