Sharing Your Screen with the End user (Reverse Screen Share)
Agents can share their screen with the end user during a Remote View or Remote Control session, so they can provide visual guidance to the end user without taking control of the end user's device.
Reverse screen sharing is available when supporting Windows or Mac computers.
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Article last updated: 25 August, 2022
Due to the nature of the feature, this article is rarely updated, but you are viewing the latest version of our documentation.