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Setting up Mobile Devices

You can add mobile devices to your GoTo Resolve account in the Devices page of the Console.

Restriction: To access and manage mobile devices you need to purchase the Mobile support add-on for GoTo Resolve.
  1. In the Console, go to the Devices page.
  2. Click Add new device in top right corner.
  3. Select the Copy Google Play link on the right.
    Important: Do not rename the downloaded installer because that prevents you from starting remote control sessions or run Remote Execution jobs on the deployed device.
    Note: If you have a previous installation of the application, you should remove it before reinstalling it through the link you generated.
  4. When prompted, enter your Signature key.
  5. Your device will appear in the list of Lite devices once installed.
Article last updated: 21 November, 2022