HELP FILE

How to Restart a Computer in Remote Execution

    Restart computers using Remote Execution.

    Remember: Selected computers will be force restarted without warning local users.
    Important: To use this feature, the user must be authenticated with zero trust authentication, which serves the security of the session.

    Authentication is required only once when you run a Remote Execution step.

    1. On the Remote Execution page, select Create new job.

      Result: The Create job page is displayed.

    2. Choose the platform where you want to run automation steps.
    3. Add the Computer restart step to the list on the left.
    4. Click Next.
    5. From the list of Computers define the computers or a group of computers that will receive the script.

      You can organize your devices by selecting a grouping option from the top of the list.

    6. Name the job in a way that is easy to remember later on.
    7. Click Next.
    8. Click Run.

      Note: A preset timeout pertains to both the job and the step.

      A timeout for every step is set to two hours, meaning that GoTo Resolve waits two hours for the script to finish on the remote computer. When the script finishes, GoTo Resolve starts the next step and waits another two hours for that step to finish. If a step does not finish on a remote computer in two hours, then it times out and the whole job fails.