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Manage device groups in GoTo Admin

In GoTo Admin, you can view, add and manage device groups of your organization.

GoTo Admin does not allow you to directly add or manage your device groups in the GoTo Admin page. Instead you will be directed to the LogMeIn Resolve Console where you can perform the action you want.

Tip: When you sign in directly to GoTo Admin as a LogMeIn Resolve user, and Multifactor Authentication is enabled, you may be prompted to verify your account. To do so, go to the Settings > Zero trust status page and select Verify account. Currently, account verification is not possible either on the Home > Products page or on the Settings > Device groups page.
Adding a device group
Select the Add device group button in the top right corner of the screen to add a new device group to your inventory.
Managing a device group in LogMeIn Resolve
Hover your mouse over a device group and select the Manage in LogMeIn Resolve button to open the device group in the LogMeIn Resolve Console. You will land in the dedicated page of the device group.
Adding users to a device group
Hover your mouse over a device group and select it. The dedicated page of the device group opens where you can add users to the group from your organization by selecting the Add users button. You can also delete users from the device group by selecting the bin icon next to the Add users button.
Adding user groups to a device group
Hover your mouse over a device group and select it. The dedicated page of the device group opens where you can add user groups to the device group from your organization by selecting the Add user group button.
Article last updated: 29 January, 2025
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