How do I Add Helpdesk Services?
Remember: This feature is not available with a Free subscription. Check out which subscription you need to get the most of GoTo Resolve.
Helpdesk services are communication channels between end-users and agents. Admins can set up helpdesk services to provide support related to a particular area: whether it is IT, finance, or something specific to your business, you can define those areas in GoTo Admin. Watch this video on adding helpdesk services:
Article last updated: 12 December, 2022