This website uses cookies and other tracking technologies to function, personalize your experience, analyze how users engage with us, and tailor advertising to you. We may share this information with our social media, advertising, and analytics partners. Some of this sharing may be considered a sale or sharing of personal data under certain privacy laws. You can adjust your settings by clicking the manage settings button below. We also recognize GPC signals if you have set them in your browser. Clicking the "x" to close this banner or interacting with our website will accept all cookies and other tracking technologies.
Powered by: cookie notice provider logo

LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Simply secure and manage all devices. Discover LogMeIn Resolve Mobile Device Management.

We are currently experiencing an unplanned outage for this product.
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Service Status
  • Try the improved My Cases portal

    Easily manage your ticket, track its status, contact us from an existing case, and more.

    Sign in to try
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • My Cases
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
  • Device Platforms
  • Android
  • Device Data and Configuration
product logo
Back button image Back
Back button image
product logo

Android system update policy

This article covers how you can remotely control the installation of Android system updates on Android devices using LogMeIn Resolve MDM, and the reasons for doing so.

Checking if your Android devices are up to date

With LogMeIn Resolve MDM, you can check which version of Android your devices run and if they have the latest system update installed.

For more information, see How to check your devices' Android version, security patch level, and the availability of Android system updates.

The benefits of managing Android system updates via MDM

Sometimes device users forget or don't want to apply the latest system updates on their devices. They might feel annoyed or disturbed if they see update notifications while they are working.

Keeping your device base up-to-date with the latest updates is one of the most important things in maintaining the security of your devices.

LogMeIn Resolve MDM enables administrators to control the installation of Android system updates remotely. This helps them ensure that Android updates will be installed swiftly, but the device users won't be disturbed during their busy working hours.

Requirements for Android update management

  • Devices must be/have:
    • Fully managed (i.e. enrolled in Device Owner mode)
    • Android 8 or later
    • Miradore client 2.9.0 or later

Managing Android system updates with LogMeIn Resolve MDM

Before you start, please note that, if you deploy a system update policy to a device using LogMeIn Resolve MDM, the device doesn't anymore notify the user about updates. Instead, the device will apply the updates according to the policy without user interaction.

  1. Go to Management > Configuration profiles page, and add Android system update policy.

    Android system update policy enables organizations to control the installation of Android software updates remotely.
    Controlling the installation of Android system updates remotely frees device users from the responsibility of updating their devices manually. The layout of the screen may look different in the product.
  2. Choose the policy type based on your needs. The alternatives are explained below in more detail.

    You can manage Android software updates with Miradore's Android system update policy.
    The layout of the screen may look different in the product.

The general requirements for updates

Please note that certain devices won't install the updates automatically without the user's consent if the device doesn't have Wi-Fi access or if the battery charge is too low. So make sure you have a sufficient charge on your device and fast enough Internet as on slow connections the update might not start. To check the Internet connection speed you can use the Speedtest website.

Force updates with "Automatic"

Select "Automatic" if you want the devices to install the system updates silently as soon as they become available. Please note that the requirements for installing updates silently may vary between device manufacturers. For example, devices from some brands won't install the updates automatically without the user's consent if the device doesn't have Wi-Fi access or if the battery charge is too low.

Schedule updates with "Windowed"

Select "Windowed" if you want to specify a certain maintenance window for installing the updates. Please note that LogMeIn Resolve MDM uses the device's local time to calculate the maintenance window.

Block updates with "Postpone"

Select "Postpone" if you wish to temporarily block or delay the installation of the updates. Please note that this option postpones system updates for 30 days, but after that, the device user will be prompted to install the update. Please note also that manufacturers or carriers might choose to exempt important security updates from a postponed policy. The exempted updates will notify the device user when they become available.

Lastly, deploy the configuration profile to your Android devices as explained in Deploying a configuration profile.

Troubleshooting

Here are some typical reasons why the installation of a system update may fail on an Android device:

  • The device has no connectivity
  • There is not enough free disk space on the device
  • The device's battery is too low to start the installation
  • The requirements for installing the system updates automatically may vary between device manufacturers.
Related Articles:
  • Android device management
  • Work profile on Android devices
  • Enroll an Android device in fully managed device mode using a QR code
Article last updated: 21 January, 2025

Need help?

Contact icon Contact support
Manage Cases icon Manage cases
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Cookie Preferences
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC