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Manage the Conference

Organizers can use various features to manage conferences such as hand raising, recording, and locking a conference.

Additional Access Numbers

When an organizer account is created, your admin may have provisioned your account with a few of the dial-in access numbers.

You can request additional access numbers for other countries by clicking on the additional international access numbers link at the bottom of the My Conferences page to see the list of available access numbers for your company's account. Based on this list, you can request your admin to provision additional access numbers for your conferences.

Multiple Organizers

Multiple organizers can be signed in to a single conference call. However, only one conference room and organizer PIN can be used to join a conference.

Organizers who sign in as participants are listed as organizers on a conference call.

Hand Raising

The Hand Raising feature is enabled when a conference is in Lecture Mode and participants can't unmute themselves. Participants can activate Hand Raising by pressing *9 on their phone keypad. A yellow hand icon will appear on the organizer's Web Controls screen to alert them of the participant who would like to speak. Organizers can select Mute icon to unmute the participant's line.

Recording a Conference Call

Organizers can record up to 4 hours of any conference. These recordings are stored in an MP3 format for up to 365 days or 12 months. You can listen to the recording by clicking on the recording date in the Recordings page list.

Learn more about recording a conference.

Drop a Participant

Select Drop icon on the Web Controls page to dismiss or excuse a participant from the conference.

Lock a Conference

To lock a conference call, select Lock icon on the Web Controls page during a conference. Locking prevents any additional participants from joining the conference.