Steps for Installing on Windows
Install the desktop app to get access to all the features GoTo Webinar offers.
If you are on a Mac computer, see
Steps for Installing on Mac.
Attention: If you are an attendee joining someone else's webinar, you do not need to download the desktop app prior to the session. GoTo Webinar will detect the optimal join method for you depending on your operating system, browser, and webinar type. If you'd like to prepare for the session, you can check your system's compatibility automatically to make sure you're running a supported system.
About the installation package
Once the desktop app is installed, you will be able to join and start future webinars more quickly by avoiding the extended download process. When you install
GoTo Webinar, you will download two components.
- GoToWebinar desktop app – This is the main software that you use to join and start webinars.
- GoTo Opener – This is the "helper" application that launches you into active webinars.
Download the desktop app
Run the desktop app once installed
Once the GoTo Opener application has been installed, you will not need to download it again (unless you remove it). The next time you join a webinar, you'll be prompted with additional dialogs from the web browser requesting permission to start the GoTo Opener and/or
GoTo Webinar app on your behalf.
- Mozilla Firefox - You may be prompted to choose an application to use (either the GoTo Opener application or the GoTo Webinar application). Enable Remember my choice for GoTo Opener linksto avoid being prompted by the dialog again when joining future sessions and click OK. The GoTo Opener app will start as shown in Step #3 above.
- Google Chrome - Chrome may request your permission to open an external application (i.e., the GoTo opener application or the GoTo Webinar desktop app) by prompting you with an "External Protocol Request". Select the "Remember my choice for GoTo Opener links" checkbox to avoid being prompted by the dialog again when joining future sessions and click Open GoTo Opener. The GoTo Opener app will start as shown as Step #3 above.