LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Hassle-free webinar software. Discover GoTo Webinar.

We are currently experiencing an unplanned outage for this product. View Service Status
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Trainings
  • Service Status
  • Try the improved My Cases portal

    Easily manage your ticket, track its status, contact us from an existing case, and more.

    Sign in to try
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Trainings
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • My Cases
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
Please wait while we check your system… Looks good! Your device meets the minimum requirements. Oops! We found some compatibility issue(s).
Checking operating system... Checking web browser... Checking internet connection...
windows Your system cannot install the desktop software, but you can still join from a supported browser or mobile app.
Your system cannot install the desktop software, but you can still join from a supported browser or mobile app.
mac Your system cannot install the desktop software, but you can still join from a supported browser or mobile app. Your system cannot install the desktop software, but you can still join from a supported browser or mobile app.
others Your system cannot install the desktop software, but if you are on Linux or Google Chrome OS then you can join from the most recent 2 versions of Mozilla Firefox or Google Chrome. You can also switch to the mobile apps or a Windows or Mac computer. Your system cannot install the desktop software, but if you are on Linux or Google Chrome OS then you can join from the most recent 2 versions of Mozilla Firefox or Google Chrome. You can also switch to the mobile apps or a Windows or Mac computer.
chrome 92 85 You can join the webinar but may experience limited features unless you update your browser. Your browser cannot run GoTo Webinar. Please try again from a different computer or join from the mobile app.
firefox 51 51 Your browser cannot run GoTo Webinar. Please try again from a different computer or join from the mobile app. Your browser cannot run GoTo Webinar. Please try again from a different computer or join from the mobile app.
safari 8 8 You can join the webinar but may experience limited features unless you update your browser. Your browser cannot run GoTo Webinar. Please try again from a different computer or join from the mobile app.
edge 1 0
ie 0 0 Internet Explorer is no longer supported. Please try again from a different computer or join from the mobile app.
Internet Explorer is no longer supported. Please try again from a different computer or join from the mobile app.
opera 0 0 Your browser cannot run GoTo Webinar. Please try again from a different computer or join from the mobile app. Your browser cannot run GoTo Webinar. Please try again from a different computer or join from the mobile app.
msie 9 9 You can join the webinar but may experience limited features unless you update your browser. Your browser cannot run GoTo Webinar. Please try again from a different computer or join from the mobile app.
Internet connection - Weak Internet connection - Strong Bummer! Your Internet connection is slow. We recommend at least 1 Mbps of bandwidth. Learn how to speed it up.
Next steps once issues are resolved Next steps

GoTo Webinar Attendee System Check for Standard Webinars

Test your system again

View system requirements

Learn how to join

Attendee

View user guide

Attendee Guide

Troubleshoot

Connection

Are you hosting a webinar as an organizer? Check your system.

Download the app to check if your mobile device is compatible.

Get it on Google Play

View this page in a computer browser to check desktop requirements.

  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Cookie Preferences
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC