How do I switch from the web version to the desktop app?
Easily switch from the web experience to the desktop app for more functionality, including the ability to use flexible layouts.
- If you are on the preview screen before joining a session, select Switch to the desktop app.
- If you are in an active session, select
in the top menu bar.Tip: You will also be prompted to switch to the desktop app if you select Pop-out to use the flexible layout feature.
- Confirm the switch.
Result: If already downloaded, the app will launch so you can join the session. Otherwise, you will be prompted to download the GoTo desktop app.
Results: Once you have successfully joined the meeting from the desktop app, the web session will end automatically (if applicable).