HELP FILE

How do I download and install the GoTo app?

    Download and install the desktop and mobile apps to combine our phone system with web, audio, and video conferencing into one simple solution.

    Before you can use the apps, you must register your email and a system admin must assign a device profile to you.

    Tip: You can also access a web version by going to https://app.goto.com.
    Device How-to
    Desktop app for macOS Watch Video

    System requirements: macOS 10.11 or higher.

    1. Download the version of GoTo that's right for your Mac.
      Note: Verify which chip your Mac has by going to Apple menu > About This Mac > Overview > "Processor" or "Chip", and then check if it says "Intel" or "Apple".
      1. Mac with Intel chip
      2. Mac with Apple chip
    2. Open and run the downloaded install file.
    3. Follow the on-screen instructions to complete the installation.
    Desktop app for Windows Watch Video

    System requirements: Windows 7 or higher.

    1. Download GoTo for Windows.
    2. Open and run the downloaded install file.
    3. Follow the on-screen instructions to complete the installation.
    Mobile app Watch Video

    System Requirements:

    • Android: Android 8.0 or newer. Unauthorised .apk installations via 3rd party stores are not supported.
    • Apple: iOS 12.0 / iPad OS 12.0
    1. Download GoTo mobile app for your phone’s operating system:
      1. Download for Android
      2. Download for iOS
    2. Select Sign in and then log in with your GoTo credentials.
    Deploy the GoTo desktop app to multiple computers Follow the instructions here.