User Guide

GoToWebinar Virtual Events

Learn how to set up and get started with virtual events

1What is a virtual event?

A virtual event is an event (such as a conference) that happens on the web rather than a physical location. They can span over a couple days with multiple webinar sessions per day. They are highly interactive and aim to create a similar experience to in-person events.

Virtual events are different than individual webinars in the following ways.

  • Organizers can manage all sessions from a single view.
  • Organizers can access enhanced reporting.
  • Attendees can view an agenda to keep track of ongoing and upcoming sessions.
  • Attendees can customize their own event calendar and set up notifications for interested sessions.

2Schedule a virtual event

  1. Sign in to your GoToWebinar account.
  2. Select Schedule +.
  3. Select Virtual Event and enter your event details. If your event takes place over multiple days, select + Multiple Days then choose an end date.
  4. Select Schedule.

If you need more details, see How do I schedule a virtual event? on the support site.

3Start a session

You can view all scheduled sessions in the Agenda & Sessions section of the event details.

  1. Sign in to your GoToWebinar account.
  2. Select the virtual event and scroll to the Agenda & Sessions section.
  3. In the upcoming session, select the More icon then Start.
  4. The GoTo Opener will launch and place you in the GoToWebinar desktop app. See How do I use the Control Panel? for more details.
Start a Session

4Generate reports

After the virtual event, you can generate a Virtual Event Executive Summary and a Virtual Event Registration Report. The executive summary shows high-level summary statistics for the sessions from the event, a detailed attendee report, and a report on recording views. The registration report shows the total number of registrants and when each person registered for the event. See How do I generate a webinar report? for more details on how to build a report.

5View additional FAQs

If you have more questions on virtual events, please see the FAQs on our support site.

If you need additional help, please visit the support site.
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