What are the system requirements for using the desktop app?

In order to download and install the GoToWebinar desktop app onto your computer, it must meet the following requirements:

Operating system

Windows 7 – Windows 10
Mac OS X 10.9 (Mavericks) - macOS Catalina (10.15)

Internet connection 1 Mbps or better (broadband recommended) (see How much bandwidth is used during a session? )

GoToWebinar desktop app
JavaScript enabled


2GB or more of RAM
Microphone and speakers (USB headset recommended**) if unmuted by the organizer


How to Join a Webinar

Join Help and FAQs

I can't join my session

Why isn't the download working?

What are the system requirements for using the Instant Join App?

Which method will I use to join my session?

Why do I get a "Could Not Connect" error when I try to join the session?

Why can I see the presentation but not hear the audio?

Do I need an account to join a session as an attendee?

How do I configure GoToWebinar to work with firewalls?