View the GoTo Webinar System Requirements for Attendees

These are the system requirements needed to successfully join webinars.

If you're looking for help actually joining a session, see the various ways you can join (these may vary depending on the organizers settings) as well as Join a webinar session. If you are running into some unexpected snags, see I can't join my session.

Fastpath: If you are using an up-to-date system, you will mostly likely be just fine and able to join without any issues (your system likely already meets or exceeds the below requirements). However, if you are using older devices or software, it really is important to take a few minutes and go through the relevant information below so you're not scrambling come go-time and can have a smooth, successful, stress-free experience.

How do I know which webinar type I'm joining?

The webinar confirmation email includes a link to the system requirements page. Depending on the webinar type, you'll be taken to the system check page for a Standard (formerly called "Classic") webinar, Webcast webinar, or Recorded (formerly called "Simulated Live") webinar. You can also reach out to the webinar organizer and ask what type of webinar they scheduled before reviewing the various system requirements below.

Check your system compatibility automatically

Join a standard webinar

System Type	Requirements
Operating System	Windows 10 or higher macOS 10.15 or higher Linux Google Chrome OS
Web browser — Only available for sessions hosted in the GoTo experience, check with your host.	Google Chrome (most recent 3 versions)
Internet	Computer: 1 Mbps or better Mobile device and Chromebook: 3G or better (WiFi recommended for VoIP audio)
Apps	GoTo Webinar or GoTo desktop app (JavaScript enabled) GoTo mobile app
Hardware	2GB of RAM (minimum), 4GB or more of RAM (recommended) Microphone and speakers (USB headset recommended)
Mobile device	iOS 12.4 or newer (GoTo app) iOS 10.0 or newer (GoToWebinar app) Android OS 8 (Oreo) or newer

Join a webcast webinar

System Type	Requirements
Web browser	Google Chrome (most recent 2 versions) Mozilla Firefox (most recent 2 versions) Apple Safari (most recent 2 versions) Microsoft Edge (most recent 2 versions)
Internet connection	Computer: 1 Mbps or better (broadband recommended) Mobile device: 3G or better (WiFi recommended for VoIP audio)
Software	GoTo mobile app
Hardware	2GB of RAM (minimum), 4GB or more of RAM (recommended)
Mobile device	iOS 10.0 or newer Android OS 5 (Lollipop) or newer

Join a recorded webinar

System Type	Requirements
Web browser	Google Chrome (most recent 2 versions) Mozilla Firefox (most recent 2 versions) Apple Safari (most recent 2 versions) Microsoft Edge (most recent 2 versions)
Internet connection	Computer: 1 Mbps or better (broadband recommended) (see How much bandwidth is used during a session?) Mobile device: 3G or better (WiFi recommended for VoIP audio)
Software	No additional software needed
Hardware	2GB of RAM (minimum), 4GB or more of RAM (recommended)
Mobile device	iOS 10.0 or newer Android OS 5 (Lollipop) or newer

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