Provide Toll-Free Phone Numbers
The features that are available on your account may vary depending on your subscription plan.
Add enhanced audio (toll-free number & Call Me) to your GoTo Webinar plan
You can purchase GoToMeeting Plus Toll-Free Number & Call Me at any time. Once your account includes this plan, you will see the toll-free audio and Call Me options whenever you schedule webinars and under the default audio options.
Note: The steps below can only be completed by the billing contact of an online account. If you are not the billing contact of your account, then you will need to contact them in order to make changes. In addition, if you are the billing contact of an offline account then you will need to contact a GoTo representative to make changes to your plan. Please see Who is the billing contact for my account? for more information.
- Log in to the Billing Center at https://billing.logmeininc.com/.
- Click Change Plan and add Toll-Free Numbers & Call Me.
- Click Subscribe Now to confirm.
Schedule a session with toll-free numbers
When you schedule a new webinar, you'll automatically see the option to include toll-free numbers if you have enhanced audio (toll-free numbers & Call Me). Simply select the option, then click Edit to change the countries for which toll-free phone numbers will be provided.
Available international countries with enhanced audio
Remove enhanced audio (Toll-Free Number & Call Me)
You can cancel Toll-Free Number & Call Me at any time. Keep in mind that you (and other organizers on your account) will lose access to toll-free numbers, and toll-free numbers will be removed from all scheduled sessions associated with your account.
Log in at https://global.gotowebinar.com.
- Click Remove Toll-Free Numbers & Call Me.
- Click Unsubscribe Now to confirm.