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Having trouble joining your session? Get some help below!
How to Join a Meeting
Register for a Session
Get Ready for your First Webinar
What happens after I start or join the webinar?
Compare Join Methods
Find your Optimal Connection Settings (Windows)
System Requirements for Attendees
System Requirements for Organizers
I can't join my session
Why isn't the download working?
Why can I hear audio but not see the presentation?
Why can I see the screen or hear the audio (but not both)?
Which method will I use to join my session?
Why do I get a "could not connect" error when I try to join a session?
Do I need an account to join a session as an attendee?
How do I configure GoTo Webinar to work with firewalls?